Shipping policy

Shipping Policy

Shop with confidence—HopHorse Fit orders include free standard shipping and full tracking.

Order Processing
Orders are typically processed within 1–2 business days, Monday through Friday, excluding public holidays. Once your order ships, you’ll receive a confirmation email with tracking information.

Estimated U.S. Delivery
Most U.S. orders arrive within 3–7 business days after shipment. Remote locations, Alaska, and Hawaii may require an additional 1–3 business days.

International Delivery
International orders typically arrive within 5–14 business days after shipment. Customs processing and local carrier conditions may affect delivery times.

Tracking Your Order
Tracking details will be emailed once your order ships. Please allow up to 48 hours for tracking updates to appear. Some orders may arrive in separate packages.

Address Changes
Please confirm your shipping address before placing your order. To request a change, email support@hophorsefit.com as soon as possible. Address changes cannot be guaranteed after fulfillment begins.

Delivery Delays
Delivery dates are estimates. Weather, holidays, customs, or carrier disruptions may occasionally cause delays. If your order is past the estimated delivery window, contact us with your order number and we’ll be happy to help.

Questions?
Email us at support@hophorsefit.com.